M abuse.md => abuse.md +3 -3
@@ 16,7 16,7 @@ abused) to further such harm, and to state unequivocally that the products we
make at Netlandish are not safe havens for people who wish to commit such harm.
If you have an account with any of our products, you can't use them for any of
the restricted purposes listed below. If we find out you are, [we will take
-action](/policies/how-we-handle/).
+action](how-we-handle.md).
## Restricted purposes
@@ 79,11 79,11 @@ screenshots is super helpful. If you need a secure file transfer, let us know
and we will send you a link. We will not disclose your identity to anyone
associated with the reported account. For copyright cases, we've outlined extra
instructions on [how to notify us about infringement
-claims](/policies/copyright/).
+claims](copyright.md).
Someone on our team will respond within one business day to let you know we've
begun investigating. We have published details on [how we investigate use
-restriction reports](/policies/how-we-handle/). We will also let you know the
+restriction reports](how-we-handle.md). We will also let you know the
outcome of our investigation (unless you ask us not to, or we are not allowed
to under law).
M affiliate-terms-of-service.md => affiliate-terms-of-service.md +1 -1
@@ 60,7 60,7 @@ In the event a customer requests a refund for a transaction for which the
Affiliate has earned commissions, any commissions earned on the refund amount
will be deducted from the Affiliate's balance. Refunds are generally not given
after the refund period has expired however exceptions can be made. Please
-refer to our [refund policy](/policies/refund/) for more information.
+refer to our [refund policy](refund.md) for more information.
## Usage and Obligations
M cancellation.md => cancellation.md +3 -3
@@ 33,7 33,7 @@ permanently deleted.**
We won't bill you again once you cancel. We don't automatically prorate any
unused time you may have left but if you haven't used your account in months or
just started a new billing cycle, [contact us][email] for a
-[fair refund](/policies/refund/). We'll treat you right.
+[fair refund](refund.md). We'll treat you right.
## Netlandish-initiated cancellations
@@ 45,9 45,9 @@ We may cancel accounts if they have been inactive for an extended period:
* For free accounts: after 365 days of inactivity
We also retain the right to suspend or terminate accounts for any reason at any
-time, as outlined in our [Terms of Service](/policies/terms-of-service/). In practice,
+time, as outlined in our [Terms of Service](terms-of-service.md). In practice,
this generally means we will cancel your account without notice if we have
evidence that you are using our products to engage in [abusive
-behavior](/policies/abuse/).
+behavior](abuse.md).
[email]: mailto:hello@netlandish.com "hello@netlandish.com"
M copyright.md => copyright.md +1 -1
@@ 8,7 8,7 @@ description: How Netlandish handles copyright infringement claims.
## Notification of Copyright Infringement Claims
Making original work is hard! As described in our [Use Restrictions
-policy](/policies/abuse/), you can't use Netlandish products* to make or
+policy](abuse.md), you can't use Netlandish products* to make or
disseminate work that uses the intellectual property of others beyond the
bounds of [fair use](https://www.copyright.gov/fair-use/more-info.html).
M how-we-handle.md => how-we-handle.md +2 -2
@@ 12,7 12,7 @@ purpose and trust that our customers use our products for appropriate
endeavors.
Sometimes, though, we discover potential abusive usage as detailed in our [Use
-Restrictions policy](/policies/abuse/). When that happens, we investigate using the
+Restrictions policy](abuse.md). When that happens, we investigate using the
following guiding principles and process.
## Guiding Principles
@@ 49,7 49,7 @@ Every case goes through the same general process:
From our experience, we learn about potential abuse because:
-- Someone alerts us. We give [abuse reports](/policies/abuse/) our full care and
+- Someone alerts us. We give [abuse reports](abuse.md) our full care and
attention. Our Support team also responds to every question or comment that
comes in. If we notice anything in those emails that points to a violation,
we will look into it.
M hyfm-refund.md => hyfm-refund.md +1 -1
@@ 11,7 11,7 @@ If you pay for a year of HelpYouFindMe and then cancel before the year is up,
we make sure you aren't charged in the future. Your account will remain active
for the remainder of the period you'd already paid for. Once your account
becomes inactive it becomes subject to the data retention rules defined in our
-[Cancellation policy](/policies/cancellation/).
+[Cancellation policy](cancellation.md).
Here are examples of refunds for HelpYouFindMe we'd grant:
M index.md => index.md +9 -9
@@ 7,16 7,16 @@ description: 'All the policies and legal stuff for Netlandish customers. We try
The rough print and the fine print. We try to make all our policies as clear, fair, and readable as possible.
-* [Terms of Service](/policies/terms-of-service/)
-* [Privacy policy](/policies/privacy/)
-* [Privacy Regulations reference](/policies/regulations/)
-* [Cancellation policy](/policies/cancellation/)
-* [Refund policy](/policies/refund/)
-* [Use Restrictions policy](/policies/abuse/)
-* [Security overview](/policies/security/)
-* [Affiliate Terms of Service](/policies/affiliate-terms-of-service/)
+* [Terms of Service](terms-of-service.md)
+* [Privacy policy](privacy.md)
+* [Privacy Regulations reference](regulations.md)
+* [Cancellation policy](cancellation.md)
+* [Refund policy](refund.md)
+* [Use Restrictions policy](abuse.md)
+* [Security overview](security.md)
+* [Affiliate Terms of Service](affiliate-terms-of-service.md)
Netlandish policies are open source. View change history and licensing
information on the [public repository page][repo].
-[repo]: https://hg.code.netlandish.com/~netlandish/policies
+[repo]: https://git.code.netlandish.com/~netlandish/policies
M privacy.md => privacy.md +4 -4
@@ 143,7 143,7 @@ that stops an automated process from working and requires manual intervention
to fix. These are rare cases and when they happen, we look for root cause
solutions as much as possible to avoid them from reoccurring. We also use some
other processors for other business functions, which you can view: [Company
-processors](/policies/company-processors/).
+processors](company-processors.md).
**To help you troubleshoot or squash a software bug, with your permission.** If
at any point we need to access your account to help you with a Support case, we
@@ 273,7 273,7 @@ For products except HelpYouFindMe, most data are not encrypted while they live
in our database (since it needs to be ready to send to you when you need it),
but we go to great lengths to secure your data at rest. For more information
about how we keep your information secure, please review our [security
-overview](/policies/security/).
+overview](security.md).
With HelpYouFindMe, the security overview still applies _and_ we've gone even
further by encrypting the private data in your, the user's, web-browser. All
@@ 416,8 416,8 @@ happy to answer them!
[nl]: https://www.netlandish.com/ "Netlandish Inc."
[anyhow]: https://anyhowhq.com/ "AnyHow"
[hyfm]: https://helpyoufind.me "Help You Find Me"
-[sh]: https://hg.code.netlandish.com/~netlandish/policies/log "Code Forge"
+[sh]: https://git.code.netlandish.com/~netlandish/policies/log "Code Forge"
[nlb]: https://www.netlandish.com/blog/ "Netlandish Blog"
[ah2fa]: https://docs.anyhowhq.com/two_step_verification/ "AnyHow 2FA"
[hyfm2fa]: https://helpyoufind.me/help/two-step-verification/ "HYFM 2FA"
-[subp]: /policies/subprocessors/ "Subprocessors"
+[subp]: subprocessors.md "Subprocessors"
M refund.md => refund.md +1 -1
@@ 42,7 42,7 @@ up, and we'll work with you to make sure you're happy.
**This policy applies to any product created and owned by Netlandish, Inc. That
includes AnyHow and HelpYouFindMe. There are [some nuances with
-HelpYouFindMe](/policies/hyfm-refund/) because its subscriptions are on an
+HelpYouFindMe](hyfm-refund.md) because its subscriptions are on an
annual basis only.**
[email]: mailto:hello@netlandish.com "hello@netlandish.com"
M regulations.md => regulations.md +6 -6
@@ 12,10 12,10 @@ probably have heard about the EU General Data Protection Regulation (GDPR) that
went into effect on May 25, 2018. There are also other regulations in effect or
in the works around the world. We've written up this reference document to put
helpful information regarding our products and privacy regulations in one
-place. Please also view our full [Privacy policy](/policies/privacy/).
+place. Please also view our full [Privacy policy](privacy.md).
If you have any questions, comments, or concerns about our [Privacy
-policy](/policies/privacy/), your data, or your rights with respect to your
+policy](privacy.md), your data, or your rights with respect to your
information, please email us at [hello@netlandish.com][email].
## European Union General Data Protection Regulation (GDPR)
@@ 37,8 37,8 @@ about protecting your data, security, and right to privacy as if it were our
own. This applies to all our customers, regardless of where you are in the
world.
-Please do read our [Privacy Policy](/policies/privacy/) and our [Security
-Overview](/policies/security/) in full. Some highlights:
+Please do read our [Privacy Policy](privacy.md) and our [Security
+Overview](security.md) in full. Some highlights:
* We never have and never will sell customer data.
* We don't run ads for other services in our products.
@@ 120,7 120,7 @@ services but may collect your personal information for other purposes.
You can see which processors are used by category below:
-- [Subprocessors](/policies/subprocessors/)
-- [Company Processors](/policies/company-processors/)
+- [Subprocessors](subprocessors.md)
+- [Company Processors](company-processors.md)
[email]: mailto:hello@netlandish.com "hello@netlandish.com"
M security.md => security.md +1 -1
@@ 77,7 77,7 @@ is core to our mission at Netlandish.
Have you noticed abuse, misuse, an exploit, or experienced an incident with
your account? Please visit our [security response
-page](/policies/security-response/) for details on how to securely submit a
+page](security-response.md) for details on how to securely submit a
report.
[email]: mailto:hello@netlandish.com "hello@netlandish.com"
M subprocessors.md => subprocessors.md +1 -1
@@ 8,7 8,7 @@ description: All the third-party subprocessors that we use to run Netlandish pro
We use third party subprocessors, such as cloud computing providers and
customer support software, to run Netlandish products. We establish
GDPR-compliant data processing agreements with each subprocessor, extending
-[GDPR safeguards](/policies/regulations/) everywhere personal data is
+[GDPR safeguards](regulations.md) everywhere personal data is
processed.
The following is a list of personal data subprocessors we use. These
M terms-of-service.md => terms-of-service.md +7 -7
@@ 54,7 54,7 @@ to [your feedback](mailto:hello@netlandish.com).
authentication see specific instructions for [AnyHow][ah2fa] or
[HelpYouFindMe][hyfm2fa].
2. You may not use the Services for any purpose outlined in our [Use
- Restrictions policy](/policies/abuse/).
+ Restrictions policy](abuse.md).
3. You are responsible for all content posted and activity that occurs under
your account. That includes content posted by others who either: (a) have
access to your login credentials; or (b) have their own logins under your
@@ 72,7 72,7 @@ to [your feedback](mailto:hello@netlandish.com).
using the Service. If you do not pay, we will freeze your account and it
will be inaccessible until you make payment. If your account has been frozen
for a while, we will queue it up for auto-cancellation. See our
- [Cancellation policy](/policies/cancellation/) for more details.
+ [Cancellation policy](cancellation.md) for more details.
3. If you are upgrading from a free plan to a paid plan, we will charge your
card immediately and your billing cycle starts on the day of upgrade. For
other upgrades or downgrades in plan level, the new rate starts from the
@@ 82,7 82,7 @@ to [your feedback](mailto:hello@netlandish.com).
taxing authority and remit those taxes to taxing authorities. Otherwise,
you are responsible for payment of all taxes, levies, or duties.
5. We process refunds according to our [Fair Refund
- policy](/policies/refund/).
+ policy](refund.md).
## Cancellation and Termination
@@ 298,10 298,10 @@ Support team][email].
[nl]: https://www.netlandish.com/ "Netlandish Inc."
[anyhow]: https://anyhowhq.com/ "AnyHow"
[hyfm]: https://helpyoufind.me "Help You Find Me"
-[sh]: https://hg.code.netlandish.com/~netlandish/policies/log "Code Forge"
+[sh]: https://git.code.netlandish.com/~netlandish/policies/log "Code Forge"
[nlb]: https://www.netlandish.com/blog/ "Netlandish Blog"
[ah2fa]: https://docs.anyhowhq.com/two_step_verification/ "AnyHow 2FA"
[hyfm2fa]: https://helpyoufind.me/help/two-step-verification/ "HYFM 2FA"
-[subp]: /policies/subprocessors/ "Subprocessors"
-[ownah]: /policies/ownership-anyhow/ "Ownership: AnyHow"
-[ownhyfm]: /policies/ownership-hyfm/ "Ownership: HelpYouFindMe"
+[subp]: subprocessors.md "Subprocessors"
+[ownah]: ownership-anyhow.md "Ownership: AnyHow"
+[ownhyfm]: ownership-hyfm.md "Ownership: HelpYouFindMe"