From 51a680c871fc9a1520b64ee152df0f77c4ec253a Mon Sep 17 00:00:00 2001 From: Peter Sanchez Date: Mon, 24 Feb 2025 14:02:42 -0600 Subject: [PATCH] Adding support page --- index.md | 4 +++ support.md | 96 ++++++++++++++++++++++++++++++++++++++++++++++++++++++ 2 files changed, 100 insertions(+) create mode 100644 support.md diff --git a/index.md b/index.md index 76a12be..474c369 100644 --- a/index.md +++ b/index.md @@ -12,6 +12,10 @@ description: 'Documentation for the software and usage of LinkTaco' - [Import / Export Data](import-export.md) - [Custom Domains](custom-domains.md) +# Support + +- [Support, Requests, & IRC](support.md) + # API / GraphQL - [OAuth 2 Implementation](oauth.md) diff --git a/support.md b/support.md new file mode 100644 index 0000000..918e575 --- /dev/null +++ b/support.md @@ -0,0 +1,96 @@ +--- +title: 'How to get support for LinkTaco?' +description: 'Where and how to get support for LinkTaco' +--- + +LinkTaco is an open source project. Yes we have the hosted SaaS service but it +makes virtually no money (currently). Still we are committed to doing our best +to support our users and help our community grow. + +# How to get support? + +The best way to get support is browse the documentation to make sure your +question isn't answered already. + +Next you can send an email to the [discussion mailing list][dli] requesting +support. The email address is: + +[~netlandish/links-discuss@lists.code.netlandish.com][dliml] + +Note, requests sent to the discussion mailing list are public. So anyone +subscribed to the list will get the request and have the opportunity to respond +and help with your request. + +If you'd like to subscribe to the mailing list and receive notifications when +new discussions arrive just send a subscribe email to: + +[~netlandish/links-discuss+subscribe@lists.code.netlandish.com][dlimls] + +If you'd like your support request to be private please send an email to: + +[hello@linktaco.com][hlt] + +And we will do our best to help you out asap! + +You can also ask for help in our [IRC](#IRC) channel. You can read about that +below. + +[dli]: https://lists.code.netlandish.com/~netlandish/links-discuss +[dliml]: mailto:~netlandish/links-discuss@lists.code.netlandish.com +[dlimls]: mailto:~netlandish/links-discuss+subscribe@lists.code.netlandish.com +[hlt]: mailto:hello@linktaco.com + +# Submit issues or requests? + +If you'd like to report bugs or feature requests you can do so using our [public +ticket tracker][tt]. You can submit your request by sending an email to the +following email address: + +[~netlandish/links@todo.code.netlandish.com][ttml] + +If you'd like to subscribe to the ticket tracker and receive notifications when +new requests happen or when updates to existing tickets happen just send a +subscribe email to: + +[~netlandish/links/subscribe@todo.code.netlandish.com][ttmls] + +[tt]: https://todo.code.netlandish.com/~netlandish/links +[ttml]: mailto:~netlandish/links@todo.code.netlandish.com +[ttmls]: mailto:~netlandish/links/subscribe@todo.code.netlandish.com + +# IRC + +LinkTaco has registered the following channel on the [Libera.chat][libera] IRC +network. + +[#linktaco][ltirc] + +Feel free to join and chat! Please be patient when asking questions, it may take a while for someone to answer. + +[ltirc]: ircs://irc.libera.chat/linktaco +[libera]: https://libera.chat + +## New to IRC? + +If you are new to IRC and would like to try it out in your browser, see [Libera +Web IRC][webirc]. Make sure you specify one of the above channels when you +connect. + +Also see [Wikipedia's IRC tutorial][ircwiki]. + +[webirc]: https://web.libera.chat +[ircwiki]: https://en.wikipedia.org/wiki/Wikipedia:IRC/Tutorial + +## Clients + +There are several free IRC clients available in Alpine Linux. Here are some popular clients: + +- [Irssi](https://irssi.org/) +- [WeeChat](https://weechat.org/) +- [HexChat](https://hexchat.github.io/) +- [ircii](http://www.eterna23.net/ircii/) +- [Pidgin](https://pidgin.im/) + +Also see [Wikipedia's comparison of IRC clients][wikiclients]. + +[wikiclients]: https://en.wikipedia.org/wiki/Comparison_of_Internet_Relay_Chat_clients -- 2.45.3